Customer Support

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Check our Knowledge Base using the support ticket button below.
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Missing Components

Damaged Components

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Thank you for letting us know, your damaged and missing components will be logged and submitted in the next monthly components fulfillment.

DAMAGED & MISSING COMPONENTS

Fill out this first form only if you have missing or damaged INDIVIDUAL components (not entire products or skus). For example if you have a warped tank tread, or a damaged map panel.

For any other inquiries go to our freshdesk portal here.

When typing out your missing or damaged components please use the following format: 

Item x count (Product Sku) , Item x count (Product Sku)
For example, if you are missing your US building boards and a King Tiger you would type: US Building Boards x 3 (Core Set), Tiger Tank x 1 (ECC)

SUPPORT TICKETS

Create a support ticket below for any inquiries, missing products, order status updates etc...
CLICK THE SMALL GREEN SUPPORT BUTTON BELOW
or click our Freshdesk Portal here:
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