Refund and Cancellation Policy
All purchases are available for a refund of 60%. This is because our annual royalties and licensing fees on all sales has been paid to the licensor, KS fees, CC processing fees as well as a 30% advance deposit has been paid to the manufacturer. In summary, BCG loses 40% of each order's gross, or will be unlikely to recoup that 40%. We apologize for the inconvenience, we have put everything into the production and development and licensing of the game while it is being manufactured.
Shipping, pick and pack fees will be charged via a 3rd party pledge manager in Q4 2019. All purchasers will be notified via email with a link to the 3rd party pledge manager. The 3rd party pledge manager will remain open indefinitely. Shipping addresses may be edited and changed at any time up until the point the product is shipped. Consumers are responsible for ensuring their shipping address is accurate.
Shipping will be processed through Amazon warehouses in the USA, CANADA, and the EU. Australian, Asian and New Zealand orders will be processed through Aetherworks of Australia.
BAD CROW GAMES LLC
78 East 300 North
Provo, UT 84601
Terms and Conditions
Last updated: August 07, 2019
Please read these Terms and Conditions ("Terms", "Terms and Conditions")
carefully before using the www.CompanyofHeroesBG.com website (the "Service")
operated by Bad Crow Games LLC ("us", "we", or "our").
Your access to and use of the Service is conditioned upon your acceptance of
and compliance with these Terms. These Terms apply to all visitors, users and
others who wish to access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you
disagree with any part of the terms then you do not have permission to access
If you wish to purchase any product or service made available through the
Service ("Purchase"), you may be asked to supply certain information relevant
to your Purchase including, without limitation, your credit card number, the
expiration date of your credit card, your billing address, and your shipping
You represent and warrant that: (i) you have the legal right to use any credit
card(s) or other payment method(s) in connection with any Purchase; and that
(ii) the information you supply to us is true, correct and complete.
The service may employ the use of third party services for the purpose of
facilitating payment and the completion of Purchases. By submitting your
information, you grant us the right to provide the information to these third
When you create an account with us, you guarantee that you are above the age
of 18, and that the information you provide us is accurate, complete, and
current at all times. Inaccurate, incomplete, or obsolete information may
result in the immediate termination of your account on the Service.
You are responsible for maintaining the confidentiality of your account and
password, including but not limited to the restriction of access to your
computer and/or account. You agree to accept responsibility for any and all
activities or actions that occur under your account and/or password, whether
your password is with our Service or a third-party service. You must notify us
immediately upon becoming aware of any breach of security or unauthorized use
of your account.
We reserve the right to refuse service, terminate accounts, remove or edit
content, or cancel orders in our sole discretion.
Links To Other Web Sites
Our Service may contain links to third party web sites or services that are
not owned or controlled by Bad Crow Games LLC
Bad Crow Games LLC has no control over, and assumes no responsibility for the
content, privacy policies, or practices of any third party web sites or
services. We do not warrant the offerings of any of these entities/individuals
or their websites.
You acknowledge and agree that Bad Crow Games LLC shall not be responsible or
liable, directly or indirectly, for any damage or loss caused or alleged to be
caused by or in connection with use of or reliance on any such content, goods
or services available on or through any such third party web sites or
We strongly advise you to read the terms and conditions and privacy policies
of any third party web sites or services that you visit.
We may terminate or suspend your account and bar access to the Service
immediately, without prior notice or liability, under our sole discretion, for
any reason whatsoever and without limitation, including but not limited to a
breach of the Terms.
If you wish to terminate your account, you may simply discontinue using the
All provisions of the Terms which by their nature should survive termination
shall survive termination, including, without limitation, ownership
provisions, warranty disclaimers, indemnity and limitations of liability.
These Terms shall be governed and construed in accordance with the laws of
Utah, United States, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be
considered a waiver of those rights. If any provision of these Terms is held
to be invalid or unenforceable by a court, the remaining provisions of these
Terms will remain in effect. These Terms constitute the entire agreement
between us regarding our Service, and supersede and replace any prior
agreements we might have had between us regarding the Service.
We reserve the right, at our sole discretion, to modify or replace these Terms
at any time. If a revision is material we will provide at least 15 days notice
prior to any new terms taking effect. What constitutes a material change will
be determined at our sole discretion.
By continuing to access or use our Service after any revisions become
effective, you agree to be bound by the revised terms. If you do not agree to
the new terms, you are no longer authorized to use the Service.
If you have any questions about these Terms, please contact us.